4.9/5
FAQ - Frequently asked questions
Is there a maximum number of photos?
No, you can upload as many photos as you want.
Do the photos remain in their original quality?
Yes! We don't compress your images, you can also download them back in their original quality. The file format is also retained.
How long are the photos stored?
The images will remain stored with us until you delete them or you delete your account with us.
How long are the photos stored?
The images will remain stored with us until you delete them or you delete your account with us.
How long are the photos stored?
The images will remain stored with us until you delete them or you delete your account with us.
How long are the photos stored?
The images will remain stored with us until you delete them or you delete your account with us.
Do the photos remain in their original quality?
Yes! We don't compress your images, you can also download them back in their original quality.
Do the photos remain in their original quality?
Yes! We don't compress your images, you can also download them back in their original quality.
How long are the photos stored?
The images will remain stored with us until you delete them or you delete your account with us.
Who can upload photos?
All members of an album can upload photos, which can then be seen by all members of that album.
Can videos be uploaded?
Videos can only be uploaded to the paid premium version of the album.
Can I also use the app on my computer?
You can only upload photos to the app via our web uploader, but there is no desktop version of our app. Our app is intended for smartphones. You can find the web uploader in the menu at the top right of your album.
Will the videos remain in my album after I cancel my subscription?
No, after your premium album subscription expires, the videos will be deleted. Please download all videos before your subscription expires.
Do my guests need the app to upload photos?
Yes, your guests must download the app and join your album in order to upload photos to your album.
I have a new mobile phone. How do I get my albums back?
Please contact our support chat in the “Profile” section of the app.
How much does a premium album cost?
For our premium albums you can choose between monthly and annual payment. You either pay 14.99 euros every month or 39.99 euros per year. Premium album only applies to the selected album. You can cancel at any time.